Don't just prompt the future
— build it.

13 - 15 March 2026

Welcome to the 48-Hour Rebellion. In a world obsessed with pixel-perfect designs, we turn "what if" into "here's how." This is a Jam: a hackathon for the human experience where progress triumphs over perfection.

On Friday, a secret theme drops in 100+ cities worldwide. By Sunday, you'll have built a revolutionary service. You’ll do more than just build an interface; you’ll design an entire experience, from digital touchpoints to real-world moments. It's a crash course in solving real problems and connecting with Hong Kong's most curious builders. Plus, it’s not just for bragging rights. Top teams win amazing prizes from our sponsors.

Join the Rebellion: Get Your Ticket

What's happening?

Friday

6pm - 9:30pm

Get to know the program, the secret theme and make teams

Saturday

8:30am - 9pm

Get to know the user, ideate and prototype

Sunday

9am - 7pm

Finish your prototype and build your presentation. Then present!

So, who's it for?

The Hong Kong Service Jam is for designers, business thinkers, and tech wizards—any innovators who want to build and make an impact.

Designers, Business Thinkers, Tech Wizards. The Jam is where your skills collide to create something revolutionary. If you love to build and make an impact — you're an Innovator. Welcome.

It's no secret...

Service Jammers are a community of the most innovative people in Hong Kong. By partnering with us you’ll meet these talented people, and get firm footing in the local UX and service design community.

The following companies agree - are you in?

Interested in sponsoring?

Meet our mentors & speakers!

You won’t be on your own! You’ll be guided by incredible mentors,
and at the end of the weekend, receive feedback from stellar judges!

Garkay Wong

Senior Service Designer

Adnan Saeed

Product Manager

Cristiane Ross

Director of Customer Experience

Samson Ng

Head of Design & Strategy

Neil Williams

Customer Experience Manager, Strategy & Service Design

Sunhera Cariappa

Regional Director (APAC)

Raymond Ng

Senior Product Design Lead

Julia Tsoi

Director, Service Design, Global Wealth Management

Sandie Ng

Assistant Vice President, Transformation, Transformation & Data

Ming Chan

Principal Interaction Designer

Shirley Lam

Associate Manager, Marketing Communications, APAC, Neurovascular

Sertaç Mustafaoglu

Founder

Hin Yip

Product Designer

Luisa Wang

Customer Experience & Service Design Manager

Anders Hellberg

Partner, Design Director

Gianluca Cinquepalmi

Founder

... and definitely more to come!

Meet our judges!

A key part of the Service Design Jam is feedback!
That's why we've invited incredible judges to give feedback to the teams! This selection is just the beginning.

Stephanie Tong

Executive Director, Global Wealth Management Head of UX & Design

Ernest Hui

Head of Design

Dwayne Serjeant

Partner / EY wavespace™️ Hong Kong Lead & APAC Metaverse Co-Lead

Meet the organisers!

We are a group of volunteers that believe in the power of design to change the world for the better.
The "Jam" events we organise are engaging, educational and mostly a lot of fun.